FastInfo takes pride in providing top-notch inbound and outbound BPO services meeting your business requirements.
Our Expertise In:
Sales Lead HandingTechnical SupportGrievance Resolution24/7 SupportCutting-Edge TechnologyAdvanced Call Center SoftwareIndustry-Based Skilled ProfessionalsSecured Data ManagementYour Partner in Exceptional BPO Solutions
We understand that business efficiency depends on exceptional marketing and grievance resolution services. People prefer direct interaction with the company experts for grievance resolution. Again, only a sales pitch through calling can easily convert people into customers. At FastInfo BPO, you will get top-notch Business Process Outsourcing to meet all your tailored needs. By using cutting-edge technology, expertise, excellence, and dedication, we ensure you to provide the best BPO service to heighten your business to a superior level.
Customer care is the heart of any service/product selling organization. FastInfo helps enterprises grow through the role-play of the organization through the given data and advanced digital technologies. Harnessing the power of advanced digital technology, generative AI, we augment and automate the IVR technology and help customers.
We anticipate the needs of the customers and respond to their quality soon with greater relevance and agility. If it is for a sales pitch or cross-sale, our agents prove their expertise with higher proficiency.
We provide inbound, outbound, and hybrid services as per your need. Besides, our BPO service includes off-call blended support through emails, WhatsApp, or Messenger—as required. You may hire any number of agents for your service. We can proudly declare that ours has the capability to provide the agents, team leaders, quality analysts, Assistant Managers, and Managers as the process requires.
Our inbound service is ready to solve the query of customers as per the product or process requirement. Besides, our team is experienced in handling grievances of any service like baking, mobile operator grievance, technical support, and so on. So, you will get a compact inbound BPO service from our team.
When you want to earn more sales leads for your business, we can provide outbound services to directly call the clients to convince them. We have highly experienced outbound sales pitch experts to increase sales. Apart from sales pitches, some outbound calls are essential to support or solve customer grievances. We can provide you with all the services that you require
Some clients may have the demand for having hybrid services for both inbound and outbound projects. FastInfo has the extensive team to provide all these services as per your requirement. Just inform us about your required service and stay confident. We will provide top-notch services by maintaining quality.
At FastInfo BPO, you can hire our executives for chat (WhatsApp/Messenger) or email support. This blended service is a very talented job to convince customers through emails or chat support. We have that much stamina. A single executive has the expertise to handle multiple conversations at a time with quality solutions. So, you can rely on our service without any hesitation.
We can handle all types of BPO services with multiple business needs that include
We have dedicated experts for handling sales pitches that generate leads. They are skilled in handling all types of marketing campaigns.
Clients may require a technical support team for computers, smartphones, mobile operators, etc. We do it professionally and flawlessly.
Almost all product- or service-based companies require a grievance resolution team. We have a team of experts to handle all these grievances.
Some emergency services require 24/7 customer support. We have dedicated teams to support your requirements in various shifts.
We already have Automatic Call Distribution (ACD), Interactive Voice Response (IVR), and a real-time data analytical & management system (FastInfo Lead) to provide seamless service.
We have skilled professionals to handle all types of projects. Besides, our hiring HR team is strong enough to hire qualified experts for specific requirements with immediate effect.
Our IT team has prepared state-of-the-art technology-embedded FastInfo Lead software that provides top-notch data protection priority to provide services that meet compliance.
We are ready to use the technology that the clients require for their specific BPO service. We already have the setup but can be modified as per the security norms of the clients.
We never compromise the quality of service. Every sphere of service levels will be monitored by industry experts. So, contact us for any type of BPO requirement. Don’t worry about the charges. We can assure you that we will charge you the lowest for the state-of-the-art services. What are you waiting for? Contact us now.
