Lead Management and CRM Software

FastInfo Lead Special Features

Mobile App-Based Service- No Need of Computers

Customer’s Mobile Number & Email ID masking

IP Address-Based Restricted Access to App

Average Lead Touch Time Report

Call Back Schedule with Time And Reminder

Scheduled Callback Request Visibility

Calling & Sales Dashboard For Your Multiple Line of Businesses

Agent-wise Lead Assignment & Conversion Report

Lead Capping Facility

Agent & Process Wise Calling Reports

Live Call Analysis to Check Agent’s Status During Working Hours

Agent-Wise Productivity Report

Service Or Product Code-Wise Untouched Lead Report

To Learn More,

Monitor Inbound And Outbound Process with FastInfo Lead

FastInfo Lead is a trusted software-based service developed for businesses that have inbound and outbound calling services. Featuring a calling facility through FastInfo Lead App, the software facilitates the team leaders or managers with the entire data monitoring facilities of the agents. By using the acquired data, you can provide your customers with top-notch services as per their requirements that enhance conversion & customer satisfaction, reputation and speed up your business growth.

It is a software-based service where you can see all reports & analytics in one place with detailed values. You can monitor untouched leads. The software is introduced with customizable features on Android and iOS platforms as well as web versions.

Unbeating Features in Your Budget

FastInfo Lead provides truly matchless services that you will never get anywhere in any call/lead monitoring system. Besides, you can customize the feature as per your specific requirements.

Special Data Protection Features

Data protection has been a primary concern in recent times. Even after all endeavors, agents may collect Email IDs or mobile numbers from the system. Our software masks the Email ID and Contact Numbers. In the hidden state, the agents can receive calls or dial the customers. So, your customer will remain in a 360-degree data-protected environment. Your business will have zero possibility of getting data stolen by the agents that impact upon revenue generation.

Unique Features of FastInfo Lead Software

The access you will get with FastInfo Lead:

Agent’s App + Super Admin Access

1 team leader access per 15 Agent license

Log in Process

Agents can log in with their Email IDs registered on the FastInfo Lead App through their smartphones. As soon as an agent logs in they will get the following options on their mobile application.

Total Connected Calls

Today’s Average Talk Time

Today’s Total Talk Time

Total Missed Calls

Today’s Total Call Back Schedule

Total Incoming Calls Talktime

Total Incoming Calls Average Talktime

Total Number of Calls

Total Incoming Calls

Total Incoming connected Calls, etc.

Total Number of Calls

Admin Log In

As soon as you subscribe to FastInfo Lead for your project handling and marketing data management, you will get Super Admin access. You will have the right to add agents & team leaders (as per subscription type) to manage the agents, their skill sets, and their data. During the login, only a registered email ID can be used via a secured network.

Admin Dashboard and Features

After logging in on the Admin Panel of FastInfo Lead, Admins will unlock several unique features. Clicking on the dashboard menu, multiple KPI (Key performance indicators) cards will be visible with essential data & graphical presentations.

A Glimpse of Products

Process wise sales or service report

Analyze process-wise, product-wise, and team leader-wise reports in a single software. You will get the compiled data of the company sorted out through a dedicated filtration system. The entire data will be visible through process, product, and agent-wise under a team leader in a single table. You can download it as a PDF or Excel- as per the requirement.

Lead Calculation

Agent-wise lead assignment report

Avail of Assigned lead conversion report and other relevant data

Max Lead Distribution

Under this option, the admin can set the limit of leads for the agents this will ensure no lead wastage.

Graphical Data Presentation

In the graphical presentation, you will get

Date-wise Revenue Analysis Chart
Date-wise Sales Count Chart

Under this option, the admin can set the limit of leads for the agents this will ensure no lead wastage.

Inbound and Outbound Data Filtration Option

Processes may have inbound and/or outbound calling facilities. Through this filtration, you can get the data division to learn the status of the specific project.

Live Call Analysis (New)

Real-time monitoring of agent’s status helps increase the performance of the agents and the Team Leaders will get efficient team handling opportunities.

Productivity Reporting

This feature enables team leaders & managers to view reports for agents’ entire performance related to their leads, conversions, handled calls, talk time, generated revenue, etc.

Total Hourly Lead Report

The hourly lead flow and conversion report of each project based on the product/service can be accessed from here.

Service-Wise Untouched Report

Service-wise untouched report helps monitor the lead to efficiently contact customers who are still untouched or not contacted

Agent Wise Hourly Lead Report

Agent-wise hourly lead report helps monitor how many leads are handled by the agents on an hourly basis.

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